Register Your Tub

This Conditional Lifetime Warranty* is granted exclusively to the original purchaser and covers defects in material and workmanship under normal use and conditions from the original date of purchase. This warranty is non-transferable and remains valid only for the initial owner at the original installation address. Coverage becomes void if the bathtub is relocated or if ownership changes.

Covered Components

The warranty applies to all manufacturer-included components, including:

• Bathtub shell, frame, door, door seal, and finish.
• Supporting equipment, motors, pumps, fixtures, and electronic controls.
• Faucet, waste, overflow, and all plated finishes.

Conditions & Exclusions

• Finish Exceptions: Fading, cracking, delamination, or blistering caused by excessive wear, sun exposure, harsh bathroom chemicals, or abrasive scouring are not covered. Slight variations in white acrylic tone may occur due to manufacturing dates, settings, or lighting conditions.
• Door & Seal Alignment: Leakage or misalignment resulting from applying the bather’s weight to the door voids this coverage.
• General Exclusions: Failures arising from misuse, abuse, negligence, misapplication, unauthorized modification, alteration, or improper maintenance are excluded.

Service & Claims Process

Should service be required, please contact your local dealer or installer. Safety Bath Walk-in Tubs will provide replacement components to the original purchaser free of charge, though shipping expenses remain the responsibility of the purchaser. While parts are generally dispatched promptly, actual delivery times vary based on location and component availability. Safety Bath Walk-in Tubs assumes no liability for labor, removal, installation, or secondary costs.

Warranty Exclusions & Coverage Limits

Coverage does not extend to defects or failures resulting from negligence, misuse, abuse, misapplication, improper installation, chemical corrosion, inadequate maintenance, or unauthorized modifications. Altering or modifying the system in any way can cause product failure and automatically voids the warranty.

Safety Bath Walk-in Tubs holds sole authority over all product warranties and representations. The company disclaims liability for statements made by third parties, including dealers, distributors, retailers, or contractors. Additionally, Safety Bath Walk-in Tubs does not guarantee the installation or replacement of any components or parts—including plumbing and electrical connections—nor does it cover issues caused by negligent or faulty installation.

Limitation of Liability

The Manufacturer assumes no responsibility or liability for water damage to structures or property, regardless of the cause, including improper installation or manufacturing defects. Furthermore, the Manufacturer is not liable for system loss, inconvenience, real or personal property damage, or any subsequent consequential loss. No liability shall be accepted for material costs or incidental expenses connected to the removal or replacement of the system or its individual components.

Legal Disclaimers & State/Provincial Rights

TO THE EXTENT ALLOWED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES—INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE—ARE EXPRESSLY DISCLAIMED. Safety Bath Walk-in Tubs and the seller disclaim all liability for direct, special, incidental, or consequential damages. Because certain states or provinces do not allow limitations on implied warranty duration or the exclusion/limitation of incidental or consequential damages, these exclusions may not apply to you. This warranty grants specific legal rights, and you may possess additional rights that vary across jurisdictions.